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Valerie W. don't order not even the scent that its supposed to be
Hi,
We're sorry to hear that you were dissatisfied with your purchase. Our records show that your order was placed on April 19, 2026, and delivered on April 25, 2026. This is the first concern we've received regarding your order.
We want to reassure you and our customers that Scented Softly sells only 100% authentic fragrances, carefully decanted directly from their original manufacturer's bottles. We do not sell replicas, imitations, or substituted fragrances.
While fragrance perception can vary from person to person, we take concerns about product authenticity and accuracy seriously and encourage customers to contact us directly if they believe they've received an incorrect item.